Shipping

Europe: 2-4 days
United States & Canada: 2-4 days
Australia & New Zealand: 7-10 days
Other countries: 10-15 days

Personalized knives
Kindly factor in an additional 3 days for the completion of custom-engraved knives.

We offer free worldwide delivery on all orders.

Once our team has processed your order, you'll be sent an email with a tracking number. You can then track your order by clicking the link in your email.

We accept PayPal, ShopPay and every major Credit and Debit cards.

Returns

Products can be returned within 30 days without giving any reason. Products must be returned unused and in their original packaging.

Personalized orders are uniquely made just for you. As such, we can't accept returns or offer refunds on these bespoke items.

Detailed return policy can be found here.

Yes, if you wish to cancel your order for any reason, just send us an email at support@nakama-knives.com within 24 hours from the time the order was placed. Beyond 24 hours, orders will be accepted as final and ready to be shipped to your doorstep.

Yes, we offer a free 5-year warranty on all knives. This covers any defects in material or craftsmanship. We take great pride in our knives and therefore only tolerate absolute excellency - nothing less.

Detailed warranty information can be found here.

Product Care

Avoid placing knives in the dishwasher; always ensure they are cleaned by hand and wiped dry with a clean cloth following each use.

Detailed care instructions can be found here.

Can't find what you're looking for?

For any other questions please email us at support@nakama-knives.com.

Our customer service team will get back to you within 24 hours.

Please include your order number (if available).