We strive to process all orders within 1-2 working days. Once processed, delivery typically takes an additional 7-10 days. For personalized orders, please allow an extra day for engraving.

We offer free worldwide delivery on all orders.

Once our team has processed your order, you'll be sent an email with a tracking number. You can then track your order by clicking the link in your email.

We accept PayPal, Shop Pay, Apple Pay, Google Pay, iDeal, and every major Credit and Debit cards.

Products can be returned within 30 days without giving any reason. Products must be returned unused and in their original packaging.

Personalized orders are uniquely made just for you. As such, we can't accept returns or offer refunds on these bespoke items.

Detailed return policy can be found here.

Yes, if you wish to cancel your order for any reason, just send us an email at support@nakama-knives.com within 12 hours from the time the order was placed. Beyond 12 hours, orders will be accepted as final and ready to be shipped to your doorstep.

Yes, we offer a free 5-year warranty on all knives. This covers any defects in material or craftsmanship. We take great pride in our knives and therefore only tolerate absolute excellency - nothing less.

Detailed warranty information can be found here.

Avoid placing knives in the dishwasher; always ensure they are cleaned by hand and wiped dry with a clean cloth following each use.

Detailed care instructions can be found here.